What's New?
Homebase is redesigning the Schedule to provide a better experience. We've updated the look and feel, while maintaining all of the same great functionality and features. As we continue to make changes, we'll update the list below.
3/2/2023
For Employees and Managers:
- Available Views:
- Week
- Employee
- Role
- Week
- Design Updates
- Calendar Dropdown
- View/Grid
- Shift Colors
- Availability
- Claiming Open Shifts
- Experience Updates
- Schedule Sort
- We've updated this experience to ensure that updates made to your schedule sort order affect only your view of the Schedule. Previously, changes made would apply across the business account.
- We've added the ability to custom sort your team by clicking and dragging and row to a different order on the Schedule grid.
- Schedule Sort
For Managers Only:
- Experience Updates
- Adding Time Off
- We've simplified the process of adding time off on the Schedule by removing extra steps and improving the design.
- Editing Open Shifts (with pending claim requests)
- We now notify you that by editing an open shift with a pending claim request, the requests will be declined after publishing changes.
- We now notify employees that claimed an edited shift to log in and check out the modified shift.
- Copying & Pasting Shifts
- Previously, this feature was only available on Week: Employee view, This can now be performed across all available views.
- Drag & Drop to Move Shifts
- We've smoothed out this experience to improve the accuracy and feel when moving shifts across your Schedule.
- Adding Time Off
Not Yet Available
The following list of features have not yet been implemented on the New Schedule Experience. If you need access to any features or views that are not yet available, please opt out of the new experience by following steps here.
- Auto-Scheduling
- "Show Shifts from All Locations"
- Toast Scheduling
- Views
- Week: Department
- Month
- Day
Share Feedback:
Q: I have an idea of how to improve the schedule. How can I share that with Homebase?
A: We appreciate your feedback! You can share your ideas for improvement at any time while using the New Schedule.
1. Select the blue banner at the top of the screen that states "You are on the new schedule experience!"
2. Tap "Leave us Feedback."
3. From this screen, you can rate your experience, leave comments or suggestions.
4. Once you've finished, tap "Submit Feedback" to share your ideas with our team.
Q: I'm experiencing a problem. How can I report it?
A: Our goal is to provide a great experience while managing your schedule. If you're experiencing any issues, please opt out of the New Schedule and alert us to the problem so that we can ensure it's addressed. To opt out and report a problem:
1. Select the blue banner at the top of the screen that states "You are on the new schedule experience!"
2. Tap "Opt Out of the new schedule."
3. Once you've opted out, please leave us feedback describing the problem you had, which allows us to address it with upcoming updates.
4. If you still experience the problem after opting out, please contact our Support Team by phone, email or chat for personalized support.
Opt Out:
Q: How do I opt out?
A: Thank you for trying the New Schedule! If you wish to opt out:
1. Select the blue banner at the top of the screen that states "You are on the new schedule experience!"
2. Select "Opt Out of the new schedule" and confirm.
3. After opting out, please provide feedback on how we can improve your experience.
Q: If I opt out, will my changes be saved?
A: Yes, all changes made while using the new schedule will be saved if you opt out.
Q: If I opt out, can I opt back in later?
A: Yes! After you've opted out, you can tap the "Tools" button in the upper right of the Schedule page, then tap "Try New Schedule" from the dropdown menu at any time to opt back in. For employees, tap "Try New Schedule" in the upper right of your Schedule, to the right of the "Print" button.