Updating & Reinstalling the Homebase Mobile App

Have more questions? Submit a request

Keep your Homebase Mobile App up-to-date with our simple guide to help your business run smoothly with the latest features and improvements. Uninstalling and reinstalling the Homebase Mobile App can be necessary if you're experiencing issues with the app or need to free up storage space on your device.

 

How to update the Homebase Mobile App on IOS

1. Open the App Store: Launch the App Store on your iOS device by tapping the icon on your home screen or searching for it in Spotlight.

Update_1.png

 

2. Search for Homebase: In the search bar, type in "Homebase" and tap the search button. The search results will show the Homebase app. 

Update_2.png

 

3. Check for Updates: If an update is available, the "Update" button will appear next to the Homebase app. Tap the "Update" button to start the update process.

 

Update_3.png

 

4. Wait for the Update to Download: The update will start downloading automatically. Depending on your internet connection speed, this could take a few minutes.

 

5. Install the Update: After the download is complete, the "Update" button will change to "Open." Tap the "Open" button to launch the updated Homebase app.

 

Update_4.PNG

 

6. Explore the New Features: Take a few minutes to explore the new features and improvements that come with the updated version of the Homebase app.

 

 

How to reinstall the Homebase Mobile App on IOS

1. Delete the Homebase App: To delete the Homebase app, press and hold the app icon on your home screen until the options pop up.

 

Update_5.png

 

2. Click Remove App and select Delete App

 

3. To reinstall the Homebase app, open the App Store and search for "Homebase." Tap the "Get" or Cloud button to download the app.

 

Update_6.png

 

4. Once the download is complete, tap "Open" to launch the Homebase app.

 

Update_6.1.pngUpdate_6.3.png

 

5. Sign-In Enter your Homebase login credentials to sign in to your account.

 

6. Grant Permissions: to utilize all the features of the Homebase app, you will need to grant permission to access your location & notifications

 

Update_8.png.   Update_7.png

 

 

 

How to Clear Cache (Optional)

If you're experiencing issues with the Homebase app, it's a good idea to clear the app's cache. To do this follow the steps below:

 

1. Go to Settings and click on General 

Update_9.png

 

2.  Click on iPhone Storage, then search to find the Homebase app and tap on it.

 

Update_10.png.   Update_12.png

 

3. Select "Offload App" to free up storage used by the app OR "Delete App" to delete the app & clear the app's cache. 

Update_13.png

 

How to update the Homebase Mobile App on Android

 

1. Open the Google Play Store: Launch the Google Play Store on your Android device by tapping the icon on your home screen or searching for it in the app drawer. You can also use the search bar in the Google Play Store to find Homebase.

 

2. Search for Homebase: In the search bar, type in "Homebase" and tap the search button. The search results will show the Homebase app. Make sure it is the right app before proceeding.

 

3. Check for Updates: If an update is available, the "Update" button will appear next to the Homebase app. Tap the "Update" button to start the update process.

 

4. The update will start downloading automatically. Depending on your internet connection speed, this could take a few minutes.

 

5. After the download is complete, the "Update" button will change to "Open." Tap the "Open" button to launch the updated Homebase app.

 

6. Explore the New Features! Take a few minutes to explore the new features and improvements that come with the updated version of the Homebase app.

 

How to reinstall the Homebase Mobile App on Android 

1. To uninstall the app, open the Google Play Store, and search for "Homebase."

2. Tap the "Uninstall" button to download the app.

Update_14.png

3. Tap "Uninstall" and then "OK" to confirm 

4. To reinstall the app, open the Google Play Store, and search for "Homebase."

5. Tap the "Install" button to download the app.

Update_15.png

6. Once the download is complete, tap "Open" to launch the Homebase app.

7. Grant Permissions (optional) Depending on the features you want to use within the Homebase app, you may need to grant permission to access your location or camera.

 

How to Clear Cache (Optional)

If you're experiencing issues with the Homebase app, it's a good idea to clear the app's cache. To do this follow the steps below:

 

1. Go to "Settings" 

2.  Click Apps & notifications > See all apps

3. Find Homebase Tap "Storage" and then "Clear cache."

 

 

 

 

Was this article helpful?
0 out of 3 found this helpful