I received a “Something went wrong” message when requesting a cash out. What happens now?

Have more questions? Submit a request

We are sorry that we were unable to complete your request at this time. This could be due to a technical problem or difficulties verifying your identity with the vendor we are using to send the cash out.

Please try again in 24 hours, and if problems persist, email us at cashout@joinhomebase.com and we will get back to you within 1 business day.

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