Cash Out

General

• What is Homebase Cash Out?
• How does Homebase Cash Out work?
• Do I need to have the latest version of the app to use Cash Out?
• Can I opt-out of Cash Out?
• Why is Cash Out unavailable in my account?
• Where can I view Terms and Conditions and Privacy Policy?

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Getting Started

• Why is my bank account not eligible for cash outs?
• I don’t see an option to enroll in Cash Out
• I can’t connect my bank account
• I can’t enroll because my bank is not listed
• My card type is not supported for instant delivery
• Why am I unable to enroll in Homebase Cash Out?

Cash Outs

• Why can’t Homebase verify my debit card?
• How does Homebase verify my debit card?
• Homebase was unable to send a cash out to my debit card. What do I do next?
• I want to change the debit card that the cash out is sent to
• When and how often can I request a cash out?
• What is the maximum amount I can cash out?

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Paybacks

• How do I pay Homebase back?
• What happens if I don’t pay back on time?
• Why is my payback date before my payday?