How to Close Your Gusto Payroll Account

If you were using Gusto for payroll and started to use Homebase Payroll, it is very important to close your account to avoid issues with your tax filings. 

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Closing Your Gusto Payroll Account

To terminate your Gusto account:

1. Log into your Gusto Account.
2. Click the Settings tab
3. Click the Plan & Billing tab
4. Click Cancel Account under your Monthly Plan
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5. Select the reason you're canceling:
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6. Select in the following options for How should we take care of the rest of you taxes?
   1. Should Gusto pay your taxes in 20XX?
      1. Yes, let Gusto pay all outstanding company taxes on my behalf.
   2. Should Gusto file your taxes in 20XX?
      1. (Important!) If you are starting with Homebase Payroll mid-quarter then answer No.
      2. Otherwise, select Yes.
      3. Note: Selecting the wrong response can have an impact on your quarterly tax filings.
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7. Click Save & continue
8. Type in the company name as listed above in the text box in red (using exact capitalization and spacing).
9. Check all boxes to acknowledge the statements associated.
10. Click on Cancel Account.
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Note: For more detailed instructions, see Gusto Support website to cancel account.