Retirement Benefits through Homebase with Vestwell (Formerly Accrue)- Common FAQs

A 401(k) isn’t just about checking a compliance box, it’s a proven way to keep your best people longer. Offering retirement savings shows your employees you’re invested in their future, which makes them more likely to invest in yours.

Not anymore. With Vestwell, plans are built specifically for small teams. Setup takes just minutes, everything syncs with Homebase Payroll, and contributions run automatically each pay period. 

Super simple. Here’s how it works:

1. Go to your Homebase Payroll dashboard.
2. Click Retirement Benefits > Explore options.
3. Choose your plan and connect payroll.

That’s it. Once it’s live, we’ll handle the rest.

After you sign up, your employees will:

• Receive enrollment materials directly from Vestwell.
• Set up their account and contribution amounts.
• Manage updates in their own dashboards.

Their deferrals automatically sync with Homebase Payroll. No extra work for you.

Many states already require small businesses to offer retirement options, with more on the way. State programs can be limited and may come with penalties if you don’t comply.

By choosing Vestwell, you’ll:

• Stay compliant.
• Give your team more flexibility than state-run plans.
• Avoid extra headaches.

No problem. You can transfer your Vestwell account to Homebase Payroll by contacting Vestwell support, or by disconnecting from your old provider and reconnecting through Homebase.

You can connect your existing Vestwell account to Homebase Payroll. During onboarding, Vestwell will recognize your account and prompt you to link the two.

Contributions typically begin 30 days after you sign up and will appear on the next payroll cycle (or a later start date you choose).

Vestwell automatically receives:

• Company name and Homebase email
• Payroll details (EIN, pay cycle, etc.)
• Employee details: name, email, hire date, salary, and employment status

Vestwell has dedicated support for business owners and employees:

• Email: clientsuccess@vestwell.com
• Phone: (917) 979-5358 (ext. 3)
• Live chat: If you are logged in to the platform, you can send a message via Live Chat, and a member of the Vestwell support team will respond between the hours of 9 a.m. and 6 p.m. ET. You can access Live Chat via the chat window by clicking on the Live Chat Agent icon in the upper right corner of the chat window.

Note: The Vestwell service team is available Monday through Friday from 9 a.m. to 6 p.m. ET.