Gusto Payroll Termination Process

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If you were using Gusto for payroll and started to use Homebase Payroll, it is very important to close your account to avoid issues with your tax filings. To terminate your Gusto account, follow the steps below:

  1. Log into your Gusto Account
  2. Click the Settings tab
  3. Click the Plan & Billing tab
  4. Click Cancel Account under your Monthly Plan

  5. Select the reason you're canceling

  6. Should Gusto pay your taxes in 20XX?
    • Yes, let Gusto pay all outstanding company taxes on my behalf.
  7. Should Gusto file your taxes in 20XX?
    • (Important!) If you are starting with Homebase Payroll mid-quarter then answer No.
    • Otherwise, select Yes. Selecting the wrong response can have an impact on your quarterly tax filings.

  8. Click Save & continue
  9. Type in the company name as listed above in the text box in Red. Use exact capitalization and spacing
  10. Check all boxes to acknowledge the statements associated
  11. Click on Cancel Account
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