How to Send Messages

Note: Currently, there is an ongoing issue for some iOS devices where the text box will not show for messages being created. To fix this, please update your device to iOS 17 or higher.

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Creating an Individual or Group Conversation and Sending a Message

1. While signed into the Homebase Mobile app, tap the Messages icon in the bottom of the screen.
2. Tap the plus icon in the top right corner.
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3. Choose a location that you want to create the message for.
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   2. Note: This is only for team members who work at multiple locations.
4. There are two options:
   1. Select a preset group to send the message to.
   2. Select individual team members by searching by name or scrolling through the list and tapping the check box to the right of their name.
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      1. Note: A minimum of one team member needs to be selected to create a message. Selecting more than one person or a preset group of people will create a conversation.
5. Tap the purple send message icon in the top right corner of the screen.
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6. Type in your message in the text field at the bottom of the screen and then tap the purple send message icon to the right to send.
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Sending Attachments

1. Open a conversation you want to send an attachment to.
2. Click the three vertical dots in the bottom of the screen.
3. Choose the type of attachment:
   1. Send your location.
   2. Pick an image or video from your Gallery.
   3. Send a Find Cover message.
   4. Send a GIPHY. After you click the purple icon, you will have the option to shuffle to a different giphy, cancel, or send.
      1. Note: You can also type in /giphy in the text box as a shortcut.
   5. Create a poll for group members to vote on.
   6. Take a photo or video from your phone's camera.
   7. 

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Messages at Other Locations

In Homebase, messages are location-specific. This means messages sent at one location are only visible when you are toggled into that location.

If you work or manage across multiple locations, you may notice a red dot next to a location in your location dropdown.

The red dot means there are unread messages at that location.

Note: You must toggle into the location where the red dot appears in order to read and respond to those messages. The red dot will disappear once all messages at that location are marked as read.

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Message Privacy & Visibility 

Although messages are not actively monitored by Managers, they can still download and access all messages sent and received between team members within a single location. This includes deleted messages.

Note: It's highly recommended to keep it professional and respectful while communicating with your team on Homebase.

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See Also

• How to Create Your Homebase Account
• How to Complete Your Onboarding Documents
• How to Clock In, Clock Out, and Take Breaks
• How to View Your Schedule
• How to Sign Into Homebase