How to Create Your Homebase Account

This article walks you through setting up your Homebase account and completing your onboarding documents.

You’ll create your login, set your preferences, and fill out important info like your name, phone number, and tax forms—all from your phone.

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Step 1: Receiving and Accepting Your Invite

1. Open Your Invite Email
   1. You’ll get an email from Homebase titled “Welcome to [Your Business Name]!”
   2. It will include your time clock PIN and the email your account is linked to.
2. Tap “Set up my free account.”
   1. 
3. Create Your Password
   1. You’ll be taken to a screen to set your password.
   2. Note: It must include one letter, one number, and be at least 8 characters long.
   3. 
4. Tap “Set my password” when you’re ready.

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Step 2: Installing and Signing Into the Homebase Mobile App

1. Download the Homebase Mobile app from the iOS App Store or the Google Play Store.

2. Enter in the email and password associated with your Homebase account and click Sign In:

   1. 
   2. Note: If you need to sign in on a web browser, see instructions here.

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Step 3: Filling Out Personal Details

1. Review the Welcome Screen
   1. This screen gives you a quick overview of what Homebase can do for you:
      1. View and swap shifts
      2. Track your pay and hours
      3. Message your team
      4. 
2. Tap “Get started.”
3. Confirm Your Name
   1. Enter your legal first, middle (optional), and last name.
   2. You can also add a preferred name if it’s different.
   3. 
4. Tap “Continue.”
5. Add Your Mobile Number
   1. Enter your phone number to receive schedule updates and shift reminders.
   2. 
6. Tap “Continue.”
7. Add Your Birthday
   1. Add your date of birth. Your team will only see the month and day, not the year.
   2. 
8. Tap “Continue.”
9. Add Your Home Address
   
   1. Enter your full address, including ZIP code.
   2. This is for payroll records and will not be shared.
   3. 
10. Tap “Continue.”
11. Enter Your Social Security Number (SSN)
    
    1. This is required so you can get paid.
    2. Your information is encrypted and secure.
    3. 
12. Tap “Continue.”
13. Set Your Availability
    
    1. Let your manager know when you’re not available to work.
    2. You can enter availability for each day of the week.
    3. Example: “Can’t work weekdays from 8–9 AM.”
    4. 
14. Tap “Continue” to finish setup.

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Common FAQs

How come I never received an email invite?

There may be a chance it was sent but either went to spam or was missed. Ask your Manager to send another invite and make sure they have the correct spelling for your email.

 

Why is my invite link not working?

Your invite link may have expired. Reach out to your Manager to resend it.

 

Why is my page not loading?

Make sure you have the most updated version of the Homebase Mobile app and you have an active internet connection. Also, try uninstalling and reinstalling it.

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See Also

• How to Complete Your Onboarding Documents
• How to Clock In, Clock Out, and Take Breaks
• How to View Your Schedule
• How to Send Messages
• How to Sign Into Homebase