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  • Apr 6, 2026
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Verify your email and phone number in Homebase

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Verify your email and phone number in Homebase

Homebase is making updates to how you sign in, and we want to make sure your account access is secure before those changes go live. Starting now, you may see a prompt in your Homebase app or on the web asking you to verify the email address and phone number on your account.

Taking a moment to verify your information now ensures you'll have uninterrupted access to your account when sign-in changes take effect in the coming months.


Why am I seeing this prompt?

You're seeing this prompt because Homebase is updating its sign-in process. To prepare, we're asking all users to confirm that the email address and phone number on their account are current and accessible to them.

If your contact information is up to date and verified, the prompt will go away on its own. If it doesn't disappear, it means at least one of your contact details still needs to be confirmed.


How do I verify my information?

The verification prompt will guide you through the process. When you tap or click it, Homebase will send a 6-digit code to either your email address or phone number. Enter that code to confirm your information.

If the email address or phone number on your account is outdated or incorrect, the verification flow will redirect you to your profile page so you can update it. Once you save a new email or phone number, a verification code will be sent automatically to confirm the updated information.


What if I don't see the prompt?

If you don't see any prompt, your email and phone number are already verified — no action is needed.


What happens if I don't verify?

Verifying your information now is strongly recommended. As Homebase transitions away from password-based sign-in in the coming months, having a verified email or phone number on your account will be required to log in. Completing this step now, while you can still sign in with your password, is the easiest way to avoid any disruption.

Note: The exact date when passwords will be removed from Homebase sign-in screens has not been finalized. You'll be notified as that date approaches.

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Verify your email and phone number in Homebase