How to Review and Resolve Time Card Issues

The Time Card Review Assistant is how you review and resolve time card issues before payroll in Homebase, making it easier to focus on what actually affects pay and take action faster.

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What is the Time Card Review Assistant?

The Time Card Review Assistant is your Daily Review experience in Timesheets. It separates employees into two groups so you can focus on what matters most:

• Needs review — employees who have at least one issue that could affect their pay or block payroll from running
• Looking good — employees with who do not require attention to successfully run payroll

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What types of issues show up under Needs review?

Needs review surfaces four issue types, shown in priority order:

1. Missing clock out
2. Unmatched or unscheduled shifts
3. No-shows
4. Missing mandatory breaks

These are the issues most likely to result in incorrect pay if left unresolved before you run payroll.

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How do I resolve time card issues?

1. Go to Timesheets and click the Daily Review tab.
2. Employees with issues will appear under Needs review. Employees without pay-impacting issues will appear under Looking good.
3. To resolve issues for a single employee, click their row to open their time card and address each flagged issue.
4. To resolve issues in bulk, check the boxes next to multiple employees with the same issue type, then select the bulk action to resolve them all at once.
5. Once all issues are resolved, those employees will move to Looking good.

Bulk actions are available for the four Needs review issue types: missing clock outs, unmatched or unscheduled shifts, no-shows, and missing mandatory breaks.

The same resolve experience is available from both Daily Review and Pay Period Review, so you can use whichever view fits your workflow.

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Is the Time Card Review Assistant available on mobile?

Yes. The Time Card Review Assistant is available on both web and mobile (iOS and Android). Web and mobile are updated independently, so you may see changes on web before they appear in the mobile app. If your mobile app looks different from web, updating to the latest version of the Homebase app will bring them in line.